TERMS OF SERVICE

Terms & Conditions

These Terms apply to all purchases from esla-store.com

Introduction & Acceptance

Welcome to ESLA. These Terms and Conditions govern your access to and use of esla-store.com, including any content, functionality, and services offered on or through the website.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these terms, please do not use our website or services.

You must be at least 18 years old or the legal age of majority in your jurisdiction to use this website and make purchases.

Order Processing

All orders placed through our website are subject to availability and acceptance.

We reserve the right to cancel any order for any reason, including but not limited to product unavailability, pricing errors, or suspected fraudulent activity. In such cases, we will notify you promptly and provide a full refund if payment has been processed.

Prices are final in EGP including all applicable taxes. Product images are for illustrative purposes only and may vary from the actual product.

Payment Terms

We use secure payment processing systems to protect your information. By providing payment information, you represent that you are authorized to use the payment method.

Your order will only be processed after payment confirmation. All prices are in Egyptian Pounds (EGP) and include applicable taxes.

For certain orders, we may request additional verification to prevent fraud and protect our customers.

Shipping & Returns

Delivery timelines vary based on your location and the products ordered. We strive to deliver all orders promptly and in perfect condition.

For detailed information about our shipping methods, delivery times, and associated costs, please refer to our Shipping Policy.

If you wish to return a product, please consult our Return Policy for eligibility requirements and the return process.

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, product descriptions, and design, is the property of ESLA and is protected by Egyptian and international copyright and trademark laws.

You may not reproduce, distribute, display, or create derivative works from any content without our express written permission.

The ESLA name, logo, and all related product and service names are trademarks of ESLA or its affiliates.

Privacy

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data when you use our website.

By using our website, you consent to the data practices described in our Privacy Policy.

Liability Limitations

To the fullest extent permitted by law, ESLA shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Our maximum liability for any claim arising from your purchase shall not exceed the purchase price of the product(s) in question.

We do not warrant that our website will be uninterrupted or error-free, or that defects will be corrected.

Policy Updates

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website.

Continued use of the site constitutes acceptance of any changes. We encourage you to review these Terms periodically to stay informed of any updates.

Material changes to these Terms will be communicated through our website or via email.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Egypt, without regard to its conflict of law provisions.

Any dispute arising under or relating to these Terms shall be resolved exclusively in the courts of Egypt.

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: support@esla-store.com

Phone: 01284291136

Effective Date: January 1, 2023