Refunds & Exchange can be made within 14 days from the purchase date, provided that the receipt is retained and the product is in unused, and in it’s original status.

It is entitled to be refunded within 30 days from the date of purchase if the item is marred with a factory defect, provided that the notice is retained.

The refund is in the same way of payment -sales tax included.

In case the customers bought his goods online using cash on delivery, he can receive his refund through one of ESAL stores.