Privacy Policy

This Privacy Policy outlines how ESLA (referred to as “we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of our customers and visitors. We are committed to safeguarding your privacy and ensuring the security of your personal data.

Information We Collect:

We may collect the following types of information when you visit our website or make a purchase:

Personal Information:

Name
Email address
Phone number
Shipping address
Billing address

Payment Information:

Credit card details (processed securely through a third-party payment processor)

Order History:

Details of products you’ve purchased from our website

Technical Information:

IP address
Browser type and version
Operating system

How We Use Your Information:

We use the information we collect for the following purposes:

Order Fulfillment: To process and fulfil your orders, including shipping and delivery.
Customer Support: To provide customer support and respond to inquiries or requests.
Improving User Experience: To personalize your experience on our website and provide relevant product recommendations.
Communication: To send order confirmations, updates, promotions, and newsletters with your consent.

Data Security:

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure encryption technology for sensitive data, such as payment information.

Disclosure of Information:

We may disclose your personal information to third parties in the following circumstances:

To third-party service providers who assist us in delivering our services, including shipping companies and payment processors.
To comply with legal requirements or respond to lawful requests from authorities.

Your Rights:

You have the right to:

Access and review your personal information.
Correct any inaccuracies in your personal data.
Withdraw your consent for marketing communications.
Request the deletion of your personal information, subject to legal restrictions.

Cookies:

We use cookies to enhance your browsing experience and collect data about how you use our website. You can manage cookie preferences in your browser settings.